Your Privacy, Our Priority
At DAVID C BOGGESS, we are as dedicated to safeguarding your personal information as we are to crafting exquisite chocolate. This policy outlines our practices concerning the collection, use, and disclosure of your data. We believe in transparency and trust, just as we believe in the purity of our ingredients.
Last Updated: October 26, 2023
1. Information We Collect: The Essence of Our Interaction
To provide you with the finest chocolate experience and seamless service, DAVID C BOGGESS collects various types of information through our interactions with you and through our website. We only collect what is truly necessary.
Information You Provide Directly:
- Contact Details: Your name, email address, postal address, and phone number when you register, place an order, or subscribe to our newsletter.
- Payment Information: When you make a purchase, we collect necessary payment details (e.g., credit card number, billing address). This information is processed securely by our trusted payment partners and is not stored on our servers.
- Communication Records: When you send us emails, messages, or engage with our customer service.
Information We Collect Automatically (Website Usage):
As you navigate our website, we automatically collect certain data to enhance your browsing experience and improve our services.
- Cookies and Tracking Technologies: Small data files stored on your device that help us remember your preferences, tailor content, and understand website traffic patterns. This helps customize your chocolate journey. You can manage your cookie preferences through your browser settings.
- Log Data: Your IP address, browser type, operating system, referring pages, and the pages you visit on our site. This information is used for analytical purposes to improve our website's functionality and security.
2. How We Use Your Information: Crafting Your Experience
The information we collect allows DAVID C BOGGESS to operate effectively and provide you with a superior, personalized experience.
- To Fulfill Your Orders: We use your information to process transactions, manage payments, and ship your exquisite chocolate creations directly to your door in Hurricane, WV, or wherever you may be.
- To Communicate Effectively: For sending order confirmations, shipping updates, responding to your inquiries, and providing customer support.
- For Personalized Marketing (with your consent): If you opt-in, we may send you newsletters about our latest bean-to-bar creations, upcoming chocolate tasting workshops, special offers, or events. You can always unsubscribe.
- To Enhance and Improve Our Services: By analyzing website usage and trends, we continuously work to refine our online experience and better understand the preferences of our valued chocolate connoisseurs.
3. Data Sharing and Security: Trust and Protection
DAVID C BOGGESS holds your trust paramount. We are committed to protecting your data with the same care we give to sourcing the finest single-origin cacao.
Third-Party Sharing:
We want to be unequivocally clear: DAVID C BOGGESS does not sell your personal data to third parties. We only share information with a select few essential partners who help us deliver our services:
- E-commerce Platform: Shopify securely hosts our online store and processes orders.
- Payment Processors: Stripe handles all payment transactions securely, adhering to the highest industry standards. We never see or store your full payment card details.
- Shipping Carriers: Partners like USPS and UPS require your address and contact details to deliver your chocolate promptly.
Security Measures:
We employ robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our server, ensuring secure online transactions.
- Access Controls: Limiting access to your personal information to authorized personnel only.
- Regular Audits: Our systems are regularly reviewed to identify and address potential vulnerabilities.
Data Retention:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymize it.
4. Your Rights: Control Over Your Data
You have inherent rights regarding your personal data. At DAVID C BOGGESS, we empower you to exercise these rights.
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: If you believe any information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
- Right to Deletion: You may request the deletion of your personal data from our records, subject to certain legal obligations.
- Managing Communication: You can choose to unsubscribe from our marketing emails at any time by clicking the